Business operations and automation for small businesses
Your Business.
Running Smoothly.
People, technology, and automation working together to make business easier.
We answer your calls, follow up your leads, handle the admin and look after your IT, so you can focus on customers.
- An enquiry arrivesA missed call, web form or Google message.
- An automatic reply goes outA text or email, straight away, in your name.
- Your CRM updates itselfContact and conversation logged, nothing retyped.
- Follow-up runs until they replyReminders stop the moment the lead answers.
- A person steps inAnything that needs judgement goes to our team.
- The job is bookedIn your calendar, with reminders sent.
What we do
Six departments. One partner.
- Customer Operations
Front Desk
Calls, texts and web enquiries answered and booked, with our team stepping in when a person is needed.
- Sales and CRM
Sales Desk
Every lead and quote followed up until it becomes a job or a clear no, in a CRM that stays up to date.
- Administration, Back Office and Bookkeeping
Back Office
Data entry, invoices, documents and bookkeeping handled by automation, a trained assistant and a bookkeeper.
- IT and Technology
IT Desk
Computers, email, network and security looked after, with a help desk your staff can call.
- Websites and Business Growth
Growth
Reviews, Google Business Profile, local SEO, websites, social media and ads, so more customers find you and come back.
- Private AI on your own server
Private AI
An AI assistant that searches and drafts from your own documents, on a server you control, installed and looked after by our team.
Sound familiar?
Running a Business Is Hard Enough.
- Calls go to voicemail and customers try the next business.Front Desk →
- Quotes go out and nobody follows up.Sales Desk →
- Invoices, data entry and the books pile up at night.Back Office →
- Customer details are scattered and the CRM is out of date.Sales Desk →
- Your tools don't talk to each other, so everything is typed twice.Back Office →
- Reports are built by hand every week.Back Office →
- Updates get skipped and backups are never tested.IT Desk →
Our approach
The Right People, Systems, and Automation—Working Together.
People
Our team writes your scripts, reviews the conversations and steps in when a call needs a human voice.
Technology
We build on the tools you already pay for: your phone number, calendar, CRM, Google Workspace or Microsoft 365.
Automation
Workflows text back missed calls, chase quotes, move data between systems and build your reports.
How it works
How we work
- STEP 01
Understand
A free 15-minute call about where time and customers slip away.
- STEP 02
Recommend
A written plan and quote: what to fix first and what's included.
- STEP 03
Set up
Built on your existing number, calendar and software. You approve every script.
- STEP 04
Support
We monitor it, step in when needed and report every month.
Ways to work together
Start With What You Need. Scale When You're Ready.
- Book a free consultation
Essential Support
One problem fixed first, such as missed calls or slow follow-up.- One department
- Setup on your existing tools
- Monitored and improved monthly
Usage above your allowance is billed at cost.
- Book a free consultation
Growth Support
Two or three departments working from the same CRM and calendar.- Two or three departments
- Callers, an assistant or a bookkeeper where needed
- One monthly review
Set up in stages, starting with what costs you most.
- Book a free consultation
Custom Operations Partnership
One partner for the whole back office and IT, with projects alongside.- Several departments plus IT Desk
- Private AI or custom systems as projects
- Review calls on an agreed schedule
Scoped and quoted after the consultation.
Monthly services run for three months, then month to month. Usage, licences and ad spend are billed at cost. You own your accounts, numbers and data. How pricing works.
Works with your tools
Built on the software you already use
- n8n
- Zapier
- Make
- GoHighLevel
- OpenAI
- Claude
- Ollama
- Retell AI
- Vapi
- Synthflow
- Clio
- Yelp
- Microsoft 365
- Google Workspace
- AWS
- Azure
- Docker
- Cisco
- MikroTik
- Shopify
- WordPress
Industries we work with
Why trust us
What you can rely on
A real team, since 2023
Founded in 2023 by Touseeq Iqbal, who has 10 years of experience running networks, servers and systems. A small remote team covers automation, IT, bookkeeping, sales support and marketing.
You own everything
Accounts, numbers, automations and data are set up in your name. Nothing is locked to us.
A person on every account
A person reads every message and a named person is responsible for your account. Support hours are set out in your service agreement.
No promises we can't keep
No guaranteed rankings, review counts or leads. We report exactly what changed every month.
Where we work
Remote team, clients worldwide
- Delivered remotely
- Quotes in US dollars
- Your accounts stay in your name
- Support hours agreed in writing
What services does TechPit Solutions offer?
Six departments. Front Desk answers calls and books appointments. Sales Desk follows up leads and keeps your CRM current. Back Office covers automation, admin and bookkeeping. IT Desk looks after computers, email, network and security. Growth covers websites, local SEO, reviews and ads. Private AI is an AI assistant on a server you control.
What types of businesses do you work with?
Small and growing businesses without a full-time receptionist, administrator or IT person: trades and home services, clinics and salons, law and accounting firms, online stores, real estate, manufacturers and training providers, anywhere in the world.
Can I pick one service, or do I need to combine several?
Either. Start with one department, or even one service such as a CRM setup, and add more later. Combined departments share one CRM, one calendar and one monthly report.
What is the difference between a one-time project and monthly support?
Front Desk, Sales Desk, Back Office, IT Desk and Growth are monthly services: set up, monitored, improved and reported on each month. Websites, online stores, custom web apps and migrations are quoted as projects. Private AI is installed as a project and then managed monthly.
Do you work with GoHighLevel, and what can be automated?
Yes. We set up GoHighLevel end to end: pipelines, calendars, forms, SMS and email, plus workflows for missed-call text-back, lead follow-up, reminders, no-show recovery and review requests. If HubSpot or another CRM suits you better, we work in that instead.
Will this work with the software we already use?
Usually, yes. We connect to your existing phone number, calendar, CRM and accounting software rather than replacing them: GoHighLevel, HubSpot, QuickBooks, Xero, Google Workspace, Microsoft 365, Shopify, Housecall Pro, Jobber, ServiceTitan and most tools with an API. If something can't be connected, we tell you early.
How is pricing worked out?
Every plan is quoted after the free consultation, based on the departments you need, the volume of calls, leads or transactions, and how much human support is involved. Three months to start, then month to month. IT Desk is billed per user with a five-user minimum.
Do I need to prepare anything for the consultation?
No. Come with the two or three things that cost you the most time. It helps to know which phone system, calendar, CRM and accounting software you use. The call is free, about 15 minutes, and not a sales pitch.
What happens after I submit an enquiry?
A person reads it and replies by the method you chose, with next steps or a time for the consultation. Need something sooner? WhatsApp or email us.
Let's Make Running Your Business Easier.
Tell us where your business needs support. We'll help you identify practical ways to simplify operations, improve your systems, and reduce unnecessary manual work.