# Sales Desk: lead follow-up, CRM automation and appointment setting

> Every lead followed up until it's a job or a clear no.

Sales Desk keeps your pipeline moving: automatic follow-up on every enquiry and quote, a CRM that updates itself, and callers on our team who book appointments when a conversation needs a human voice.

## The problem

Most deals are lost to silence, not to competitors. A quote goes out, the customer gets busy, and nobody calls back. Leads from last spring are never contacted again. The CRM is three months out of date, so nobody knows who to call.

## What automation handles

- Follow-up sequences by text and email that stop when the lead replies
- Quote reminders on day 2, 5, 9 and 14
- CRM updates from calls, texts, forms and email
- Lead scoring so hot leads reach you first
- Reactivation of past leads and customers each season

## What our team handles

- Writing sequences that sound like you
- Calling warm leads and booking appointments (Full Desk)
- CRM setup and monthly clean-up
- Outbound appointment setting to lists you approve (Full Desk)
- Weekly pipeline report and next actions

## Sales Desk packages (USD)

| | Follow-Up | Pipeline (recommended) | Full Desk |
| --- | --- | --- | --- |
| Monthly | $499 | $699 | $1,499 |
| Setup | $750 | $1,500 | $2,000 |
| Lead and quote follow-up | Yes | Yes | Yes |
| CRM setup (GoHighLevel, HubSpot or yours) | Basic | Full pipeline and automations | Full pipeline and automations |
| Lead scoring and owner alerts | – | Yes | Yes |
| Seasonal reactivation campaigns | – | 2 per year | 4 per year |
| Human callers (warm leads and appointment setting) | – | – | 40 hours per month |
| Pipeline report | Monthly | Weekly | Weekly, with a call |

**Add-ons:**

- Extra calling hours: quoted on request
- Cold outreach list building: quoted per batch of verified contacts
- CRM migration from another system: quoted

Two departments save 10% and three or more save 15% on the monthly fees.

- **Rules we follow:** Outbound calls and texts go only to leads who contacted you or gave consent, or to business contacts you approve, with opt-out honoured on every message. We don't run automated AI cold calls to consumers.

## Services in this department

- [Sales Follow-up & CRM Updates](https://techpitsolutions.systems/services/sales-follow-up-crm-updates): Consistent sales follow-up and accurate CRM records, so every lead has a clear next step and nothing goes cold.
- [Cold Calling & Appointment Setting](https://techpitsolutions.systems/services/cold-calling-appointment-setting): Researched, respectful cold calling that books qualified appointments straight into your sales team's calendar.
- [Lead Generation & Dispatching Services](https://techpitsolutions.systems/services/lead-generation-dispatching-agency): We capture and qualify incoming leads, then dispatch each one to the right salesperson, technician or team without delay.
- [CRM Setup & Sales Automation](https://techpitsolutions.systems/services/crm-setup): CRM setup with clear pipelines, lead routing and automated follow-ups, configured around how your team actually sells.
- [GoHighLevel CRM Setup & Automation](https://techpitsolutions.systems/services/gohighlevel-crm): We set up GoHighLevel end to end, from pipelines and workflows to calendars, messaging, snapshots, and migration from your old CRM.

## Frequently asked questions

### Do I need a new CRM?

No. We work in yours, or set up GoHighLevel or HubSpot if you don't have one, and move your existing leads across.

### Who are the callers?

Trained members of our team who follow your script and log every call in your CRM, so you can see exactly who was called and what was agreed.

### What does the follow-up sound like?

Short, friendly messages from your business name, never pushy. You approve every sequence before launch, and any reply stops the sequence for that lead.

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Source: https://techpitsolutions.systems/sales-desk

TechPit Solutions · Run by AI, backed by real people. A remote team working with businesses in the US, UK, Canada, Australia, New Zealand and Europe. Email info.techpit.co@gmail.com, WhatsApp +92 344 3360585. Book a 15-minute call: https://techpitsolutions.systems/contact