# TechPit Solutions: Your front desk, sales desk and back office. Run by AI, backed by real people.

> Most small businesses lose customers to missed calls, slow follow-up and paperwork nobody has time for. TechPit runs those jobs for you with automation that never forgets and a team that steps in when a person is needed.

## Key facts

- **What we do:** Front desk, sales follow-up, back office and IT for small businesses, run by AI and backed by real people, for clients in the US, UK, Canada, Australia, New Zealand and Europe.
- **Departments:** Front Desk (from $249 per month); Sales Desk (from $499 per month); Back Office (from $399 per month); IT Desk (from $39 per user per month); Growth (from $299 per month); Private AI (quoted per project). Two departments save 10% and three or more save 15% on the monthly fees.
- **Where we work:** remotely, with businesses in the US, UK, Canada, Australia, New Zealand and Europe. All prices are in US dollars.
- **Founder:** Touseeq Iqbal, Founder, IT systems consultant and AI automation specialist. Founded in 2023.
- **Founder's hands-on IT and systems experience:** 10 years.
- **Support hours:** Support hours and response times are set out in your service agreement before we start.
- **Contact:** info.techpit.co@gmail.com · +92 344 3360585 (WhatsApp) · https://techpitsolutions.systems/contact

## You didn't start a business to answer phones and chase invoices

Calls go to voicemail while you're on a job. Leads wait hours for a reply. Quotes go out and nobody follows up. Bookkeeping piles up on weekends. The computer that runs everything breaks at the worst time. None of this is your real work, but all of it costs you customers.

## Departments

### [Front Desk](https://techpitsolutions.systems/front-desk)

Every call, text and web enquiry answered and booked. From $249 per month.

- [AI Voice Receptionist](https://techpitsolutions.systems/services/ai-voice-receptionist): An AI receptionist that answers every call day and night, qualifies callers, books appointments, and updates your CRM.
- [AI Voice Agents for Inbound & Outbound Calls](https://techpitsolutions.systems/services/ai-voice-agents): We build AI phone agents that handle inbound calls and outbound follow-up, pass tricky calls to your team, and log every call in your CRM.
- [Customer Support & Virtual Receptionist](https://techpitsolutions.systems/services/customer-support-virtual-receptionist): Professional call answering, live chat and email support that keeps customers looked after without adding in-house staff.
- [Online Booking & Appointment Reminders](https://techpitsolutions.systems/services/booking-reminders): We set up online booking with automatic confirmations, reminders, and reschedule links, all synced to your calendar.
- [AI Chatbots & Virtual Assistants](https://techpitsolutions.systems/services/chatbots): We build AI chatbots for your website, WhatsApp, and social channels that answer questions, capture leads, and hand off to your team.
- [Lead Capture & Routing Automation](https://techpitsolutions.systems/services/lead-capture-routing): We pull leads from every channel into one place, qualify and route them to the right person, and start follow-up straight away.
- [Clio & Yelp Lead Intake Automation](https://techpitsolutions.systems/services/clio-yelp-lead-intake): We connect Yelp leads and other enquiries straight into Clio or your CRM, reply instantly, and keep intake moving without retyping.

### [Sales Desk](https://techpitsolutions.systems/sales-desk)

Every lead followed up until it becomes a job or a clear no. From $499 per month.

- [Sales Follow-up & CRM Updates](https://techpitsolutions.systems/services/sales-follow-up-crm-updates): Consistent sales follow-up and accurate CRM records, so every lead has a clear next step and nothing goes cold.
- [Cold Calling & Appointment Setting](https://techpitsolutions.systems/services/cold-calling-appointment-setting): Researched, respectful cold calling that books qualified appointments straight into your sales team's calendar.
- [Lead Generation & Dispatching Services](https://techpitsolutions.systems/services/lead-generation-dispatching-agency): We capture and qualify incoming leads, then dispatch each one to the right salesperson, technician or team without delay.
- [CRM Setup & Sales Automation](https://techpitsolutions.systems/services/crm-setup): CRM setup with clear pipelines, lead routing and automated follow-ups, configured around how your team actually sells.
- [GoHighLevel CRM Setup & Automation](https://techpitsolutions.systems/services/gohighlevel-crm): We set up GoHighLevel end to end, from pipelines and workflows to calendars, messaging, snapshots, and migration from your old CRM.

### [Back Office](https://techpitsolutions.systems/back-office)

Invoices, data entry, documents and bookkeeping handled. From $399 per month.

- [Workflow Automation](https://techpitsolutions.systems/services/workflow-automation): We connect the apps you already use so leads, approvals, invoices, and notifications move on their own instead of by copy and paste.
- [Bookkeeping & Financial Management](https://techpitsolutions.systems/services/bookkeeping): Day-to-day bookkeeping in QuickBooks or Xero, with clean reconciliations and a dependable month-end close.
- [Data Entry Services](https://techpitsolutions.systems/services/data-entry): Accurate, confidential data entry and cleanup for CRMs, spreadsheets, invoices and product catalogs, handled by a remote team.
- [Back Office & Virtual Assistant Support](https://techpitsolutions.systems/services/back-office-support): Remote virtual assistants for inbox and calendar management, document preparation and the daily admin that keeps a business running.
- [Business Reporting & Dashboards](https://techpitsolutions.systems/services/reporting): Dashboards and scheduled reports that pull sales, finance and operations data into one clear, automatically updated view.
- [Software Integration](https://techpitsolutions.systems/services/software-integration): Connect your CRM, accounting, e-commerce and communication tools so data moves between them without retyping.
- [Custom AI Agents](https://techpitsolutions.systems/services/custom-ai-agents): We build AI agents that use your systems to complete real business tasks, with guardrails, human approval, and a log of every action.
- [AI Tools & Integration](https://techpitsolutions.systems/services/ai-tools): We help you choose practical AI tools, connect them to the software you already use, and set them up so your team actually uses them.

### [IT Desk](https://techpitsolutions.systems/msp)

Computers, email, network and security looked after. From $39 per user per month.

- [Remote IT Support & Troubleshooting](https://techpitsolutions.systems/services/remote-support): On-demand remote IT help and troubleshooting for computers, email, printers, networks, and business software, with every request logged and tracked.
- [Network Design & Setup](https://techpitsolutions.systems/services/network-setup): Office networks, Wi-Fi, firewalls and VPNs planned properly, documented clearly and supported after launch.
- [Cloud Services & Migration](https://techpitsolutions.systems/services/cloud-services): Planned moves to AWS, Azure or Google Cloud, with sensible costs, proper backups and ongoing management.
- [Cybersecurity & Data Protection](https://techpitsolutions.systems/services/cybersecurity): Practical protection for small businesses: MFA, endpoint security, email filtering, backups, staff training and a response plan.
- [Microsoft 365 & Google Workspace Setup](https://techpitsolutions.systems/services/microsoft-365-google-workspace-setup): Business email on your own domain, shared storage and collaboration tools in Microsoft 365 or Google Workspace, set up properly.
- [Business Email & DNS Deliverability](https://techpitsolutions.systems/services/email-dns-deliverability): We set up business email and fix the DNS behind it, so your messages are authenticated, trusted, and far less likely to land in spam.
- [Hotel, Guesthouse & Restaurant Networks](https://techpitsolutions.systems/services/hospitality-networks): We design networks for hotels, guesthouses, and restaurants that keep guests online and keep your payment, staff, and camera systems separate.

### [Growth](https://techpitsolutions.systems/growth)

More customers finding you on Google and coming back. From $299 per month.

- [SEO Services](https://techpitsolutions.systems/services/seo): Technical fixes, keyword research and useful content so the right people find your business in search.
- [Google Business Profile Setup & Management](https://techpitsolutions.systems/services/google-business-profile-setup): Set up, verify and maintain your Google Business Profile so local customers find accurate details and reach you.
- [Social Media Management](https://techpitsolutions.systems/services/social-media-management): Planned, consistent social content and community replies, handled for you without adding work to your team.
- [Paid Ads Management](https://techpitsolutions.systems/services/paid-ads-management): Google, Meta and LinkedIn ad campaigns with proper tracking, careful spend control and plain-English reporting.
- [Business Websites & Landing Pages](https://techpitsolutions.systems/services/business-websites): Fast, mobile-friendly business websites and focused landing pages built to explain what you do and turn visitors into enquiries.
- [E-commerce Stores](https://techpitsolutions.systems/services/ecommerce-stores): We build and improve Shopify and WooCommerce stores with clean product pages, smooth checkout, and connected payments and shipping.
- [Custom Web Apps, ERP & Field Management Systems](https://techpitsolutions.systems/services/custom-web-apps): We build custom web apps, from lightweight ERP systems to field management tools, on a modern stack that you own.

### [Private AI](https://techpitsolutions.systems/private-ai)

An assistant that knows your company's documents, on a server you control. Quoted per project.

- [Private & Local AI Setup](https://techpitsolutions.systems/services/private-local-ai): We set up AI that runs on your own hardware or private server, so your data stays with you and there are no per-token API bills.

## Automation does the repetitive work. People handle what matters.

Software answers instantly, follows up on time and never forgets the routine. Our team writes the scripts, checks the results, handles the conversations that need judgment, and improves the system every month. You get the speed of automation without handing your customers to a robot.

## How it works

1. **15-minute call:** Tell us where time and customers slip away.
2. **Free plan:** We map which department fixes it first and what it costs.
3. **Live in about a week:** Built on your existing phone number, calendar and software.
4. **Monthly report:** Calls answered, leads followed up, hours saved, and what we'd improve next.

## Who we are

TechPit Solutions was founded by Touseeq Iqbal, who spent 10 years running networks, servers and systems for businesses before building automations that answer customers when owners can't. Today a small team of specialists covers automation, IT, bookkeeping, sales support and marketing, working remotely with clients in the US, UK, Canada, Australia, New Zealand and Europe.

## Countries

- [United States](https://techpitsolutions.systems/us) · [IT Desk in United States](https://techpitsolutions.systems/us/msp)
- [United Kingdom](https://techpitsolutions.systems/uk) · [IT Desk in United Kingdom](https://techpitsolutions.systems/uk/msp)
- [Canada](https://techpitsolutions.systems/ca) · [IT Desk in Canada](https://techpitsolutions.systems/ca/msp)
- [Australia](https://techpitsolutions.systems/au) · [IT Desk in Australia](https://techpitsolutions.systems/au/msp)
- [New Zealand](https://techpitsolutions.systems/nz) · [IT Desk in New Zealand](https://techpitsolutions.systems/nz/msp)

## Frequently asked questions

### Do I have to buy everything?

No. Most clients start with Front Desk and add departments later. Two departments save 10% on the monthly fees, and three or more save 15%.

### Will customers know it's automated?

Texts are written in your voice and signed with your business name. Voice agents introduce themselves as an AI assistant. A person on our team handles anything the system shouldn't.

### Do I have to change my phone number or software?

No. We work with your existing phone number, calendar, CRM and accounting software, and connect to them rather than replacing them.

### Is there a contract?

The first three months are a fixed term, then it's month to month. You own your accounts, numbers and data throughout, and keep them if you leave.

### Which countries do you work with?

We work remotely with businesses in the US, UK, Canada, Australia, New Zealand and Europe. All prices are in US dollars.

### When can I reach you?

Support hours and response times are set out in your service agreement before we start. To talk to us now, book a 15-minute call, email us or send a WhatsApp message.

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Source: https://techpitsolutions.systems

TechPit Solutions · Run by AI, backed by real people. A remote team working with businesses in the US, UK, Canada, Australia, New Zealand and Europe. Email info.techpit.co@gmail.com, WhatsApp +92 344 3360585. Book a 15-minute call: https://techpitsolutions.systems/contact