# Front Desk: AI receptionist, missed-call text-back and online booking

> Every call, text and enquiry answered. Every job booked.

Front Desk answers the calls you miss, replies to web and Google enquiries in under a minute, books appointments into your calendar, and asks happy customers for reviews. Our team sets it up, watches it, and steps in when a real person is needed.

## The problem

Most callers who reach voicemail don't leave a message; they call the next business on Google. Web forms wait in an inbox until evening. Every unanswered enquiry is a customer you paid to attract and lost.

## What automation handles

- Missed-call text-back within a minute
- Instant replies to web forms, Google Business messages and Facebook leads
- Booking into your calendar or job software, with reminders
- AI receptionist that answers, qualifies and books (Plus)
- Review requests after each job, with private feedback first

## What our team handles

- Writing your scripts and replies in your voice
- Reviewing conversations weekly and fixing what didn't work
- Handling escalations the system flags for a person
- Optional live receptionist backup during business hours (add-on)
- Monthly report and recommendations

## Front Desk packages (USD)

| | Starter | Standard (recommended) | Plus |
| --- | --- | --- | --- |
| Monthly | $249 | $449 | $749 |
| Setup | $500 | $1,000 | $1,500 |
| Missed-call text-back | Yes | Yes | Yes |
| Review requests | Yes | Yes | Yes |
| Instant web and Google replies | – | Yes | Yes |
| Booking and reminders | – | Yes | Yes |
| AI receptionist (after hours or overflow) | – | – | Yes |
| Included usage | 300 texts | 1,000 texts | 1,000 texts and 300 call minutes |

Usage above the included amount is billed at cost.

**Add-ons:**

- Live receptionist backup during business hours: quoted on request
- Extra phone line or location: $100 per month
- Spanish or Arabic agent: $100 per month
- Job software connection to Housecall Pro, Jobber or ServiceTitan: $250 one-time

Two departments save 10% and three or more save 15% on the monthly fees.

## How it works

1. **Call:** We look at how calls and enquiries reach you today.
2. **Setup:** We forward missed calls from your existing number and connect your calendar, in about a week.
3. **Test:** You call it, text it and approve the scripts.
4. **Live:** You get a monthly report of every enquiry answered and booked.

## Services in this department

- [AI Voice Receptionist](https://techpitsolutions.systems/services/ai-voice-receptionist): An AI receptionist that answers every call day and night, qualifies callers, books appointments, and updates your CRM.
- [AI Voice Agents for Inbound & Outbound Calls](https://techpitsolutions.systems/services/ai-voice-agents): We build AI phone agents that handle inbound calls and outbound follow-up, pass tricky calls to your team, and log every call in your CRM.
- [Customer Support & Virtual Receptionist](https://techpitsolutions.systems/services/customer-support-virtual-receptionist): Professional call answering, live chat and email support that keeps customers looked after without adding in-house staff.
- [Online Booking & Appointment Reminders](https://techpitsolutions.systems/services/booking-reminders): We set up online booking with automatic confirmations, reminders, and reschedule links, all synced to your calendar.
- [AI Chatbots & Virtual Assistants](https://techpitsolutions.systems/services/chatbots): We build AI chatbots for your website, WhatsApp, and social channels that answer questions, capture leads, and hand off to your team.
- [Lead Capture & Routing Automation](https://techpitsolutions.systems/services/lead-capture-routing): We pull leads from every channel into one place, qualify and route them to the right person, and start follow-up straight away.
- [Clio & Yelp Lead Intake Automation](https://techpitsolutions.systems/services/clio-yelp-lead-intake): We connect Yelp leads and other enquiries straight into Clio or your CRM, reply instantly, and keep intake moving without retyping.

## Frequently asked questions

### Do I keep my number?

Yes. Only unanswered calls are forwarded, so your number, your phone and the calls you do pick up stay exactly as they are.

### Does the AI tell callers it's an AI?

Yes, always. The AI receptionist introduces itself as an AI assistant and announces call recording where the law requires it. A person on our team handles anything the system shouldn't.

### What if a caller has an emergency?

You choose the rules: urgent calls can be transferred to you or your on-call number straight away, and everything else is booked or passed on as a message.

### Which calendars and software do you work with?

Google Calendar, Outlook, Cal.com, Housecall Pro, Jobber, ServiceTitan, GoHighLevel, HubSpot and most other booking and job tools with an integration or an API.

---

Source: https://techpitsolutions.systems/front-desk

TechPit Solutions · Run by AI, backed by real people. A remote team working with businesses in the US, UK, Canada, Australia, New Zealand and Europe. Email info.techpit.co@gmail.com, WhatsApp +92 344 3360585. Book a 15-minute call: https://techpitsolutions.systems/contact